Customer Services

What do you need help with?

Start with the utility you need and continue through an approved REG channel.

Estimate with the currently effective approved tariff schedule
All estimates are VAT and regulatory-fee exclusive unless an approved fee is shown in the calculation breakdown.

Customer category

Monthly energy consumption (kWh)

Smart-meter maximum demand — industrial postpaid only

Complete these values only when an industrial postpaid smart-meter category is selected. Peak: 6:00 PM–10:59 PM; off-peak: 11:00 PM–7:59 AM; shoulder: 8:00 AM–5:59 PM.

Peak maximum demand (kVA/month)

Off-peak maximum demand (kVA/month)

Shoulder maximum demand (kVA/month)