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Help & Frequently Asked Questions
Search answers published and approved by REG. Results are shown in the current site language when an approved translation is available.
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What are the prices for residential households? Tariffs & Billing
For residential customers: - The first 20 kWh per month are charged at 89 RWF/kWh. - Consumption above 20 kWh up to 50 kWh is charged at 310 RWF/kWh. - Consumption above 50 kWh is charged at 369 RWF/kWh. The rates are VAT and regulatory-fee exclusive.
How is the new electricity tariff structured? Tariffs & Billing
See the current approved Electricity End-User Tariff and use the REG Bill Estimator for an indicative calculation.