Customer support
Help & Frequently Asked Questions
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We usually lose electricity during peak hours. What should we do? Power Outages
Check the Outage Center first. If no relevant interruption is published, contact your local branch or call 2727 for assistance.
Why do we sometimes have power cuts? Power Outages
Power interruptions can result from network faults, maintenance, upgrades, overloading, construction work or other technical causes. Customers should check the REG Outage Center for current and planned interruptions.